Homebank, a Northampton-based national mortgage broker, has announced that it is removing Abbey National from its lenders panel with immediate effect.
Explaining the sudden move, Homebank managing director George Dodds says: “We have had a good relationship with Abbey National but its continued cross-selling of buildings and contents and accident, sickness and redundancy policies to our clients means that we are unable to continue supporting them.
“We ask all our lenders for a written no cross-selling agreement. In the face of quite blatant cross-selling, Abbey has again refused to sign a no cross-selling agreement. After everything that has happened, I have to conclude that Abbey's commitment to the intermediary market is little more than a sham.”