GMAC-RFC and MTE report improved speed

GMAC-RFC and Mortgage Trading Exchange say they have further improved the overall speed and performance for brokers that use MTE to apply for a decision with GMAC-RFC.

The two companies say brokers have reported that the time taken to complete the form within MTE has halved.

Julie Gaskin, corporate relations manager at GMAC-RFC, says: “We had received feedback from our brokers saying that the process was slower going through MTE to obtain a decision.

“This led to many brokers logging on directly to GMAC-RFC website to obtain a decision.

She adds: “With the improvements, brokers should find the overall speed of the performance much better, giving them a choice to use us direct or through MTE.”