Name: Kayleigh Barratt
Company: Just Mortgage Packaging
Area: East London, north London and Essex
Nominated by: Robert Sullivan, mortgage adviser, LP Mortgage and Financial Services
Reasons for nomination: Kayleigh is always contactable on the telephone and reliable at returning calls. If I have a problem that cannot be answered directly, she will try her best to get an answer from a lender’s BDM within the hour.
On top of this, she has extensive knowledge about all the lenders on Just Mortgage Packaging’s panel. I have been using the firm as my primary packager for the past three months and intend to continue this relationship. I would have no hesitation in referring Kayleigh to anyone who is looking for a better packaging route as I have had no problems or queries that have not been dealt with quickly and efficiently.
BDM SAYS: I’m delighted to have been nominated. Looking after brokers such as Rob makes my job enjoyable. As a BDM, no two days are the same. I enjoy meeting people and taking up the challenges thrown at me on a daily basis.
Our policy is to offer good service and I feel it is essential to build strong working relationships with brokers to achieve this. Being available for my clients is a priority and to receive such positive feedback shows I have achieved what I set out to do when I accepted this job two years ago. It is a pleasure to be a part of the development of my company and this is a good opportunity to thank everybody in the office for their support.
Have you got a BDM that has impressed you? Please send nominations to firstname.lastname@example.org