Scarborough announces senior appointments

Scarborough has made a number of senior appointments as part of its period of development and growth.

Three senior managers within the society have been appointed as executive directors.

The appointments reflect Scarboroughs drive to bring on board additional business expertise to drive forward an ambitious change agenda within Scarborough.

They have also been mirrored by new non-executive director appointments.

Martin Frazer, former general Manager of operations, is now operations director; Andrew Holmes, former secretary and general manager of resources, is now resources director and secretary; and Kevin Moran, formally general manager of information systems, is IT director.

The three have more than four decades of experience with the Scarborough under their belts, and will be pivotal to driving forward developments including product innovation, the exploration of new business opportunities, branch investment and member engagement.

Frazer has built his career within the building society sector, having worked previously at a range of other societies before joining Scarborough in 1989. After undertaking a number of field and head office-based roles with the society, he was appointed to the executive team in March 2001.

He says: I am intensely proud of Scarboroughs achievements to date, having seen it grow and develop almost beyond recognition in my 16 years working here, whilst remaining true to its local roots and traditional, mutual values.

“However, we cannot rest on our laurels and have a responsibility to our people, members, and indeed the sector as a whole, to move forward and set the agenda within the industry.

“I am delighted to have an opportunity to be at the forefront of this. I see service as a key differentiator between financial services organisations and our aim is to provide our customers with a truly rewarding experience.

“In addition, we have ambitious plans for our branch network, including the opening of a flagship branch in Westborough, in Scarboroughs retail heart, to replace our existing outlet in the towns York Place.

Holmes started his career as a property lawyer, working in both private practice as a partner and, for a while, for another leading building society.

He joined the Scarborough six years ago as secretary and solicitor, successfully developing the role to encompass resources, including people.

He says: “My appointment reflects the societys work to put people at the top of our agenda. My driving ambition is to make the society employer of choice.

“I am delighted with some of the work we have under way to achieve this, including offering an outstanding working environment; career development opportunities and fair and innovative reward schemes and the implementation of a set of unique values has been at the heart of our cultural development, encouraging and celebrating exemplary customer service for the benefit of our members.

Moran, meanwhile, has worked his way towards his new position through a number of senior IT-related and general management roles, after joining the Society as computer operations manager in 1985.

In that time, he has been responsible for the modernisation and ongoing development of the societys branch-based computer networks, as well as leading groundbreaking projects such as the introduction of one of the first customer-focused databases in the financial services sector.

He is also spearheading the societys e-commerce activities, overseeing the launch of a new website earlier this year and the development of new online solutions including a broker portal.

He says: In a way, my career development has mirrored that of the society itself over the last two decades, as it has grown from a relatively small operation managing assets of 150m to a major player which now has assets under management of 3bn.

“The best thing is, though, that the development, innovation and expansion which has enabled this growth to happen continues today. The future looks extremely bright for the society and I am extremely proud to have been invited to become an executive director, and excited to have the opportunity to be part of this unfolding story.

William Worsely, chairman of the Scarborough Board, says: “The Scarborough faces a period of phenomenal opportunity in the months and years ahead.

“In order to achieve our ambitious goals, we need a high calibre team of both executive and non-executive directors to share their valuable insights and ideas, gained over many years working within a wide variety of organisations and sectors.”

John Carrier, chief executive at Scarborough, adds: “While we remain true to our traditional, mutual values and the heartland communities which are at our very core, we have been brave enough to adapt and change.

“As a result of this, I am now proud to say that we are more successful than ever before having grown by 10 times to the point where we are servicing customers from all over the country.

“However, there is still much more to do, and we want to continue to develop and grow for the benefit of our people, and especially our members. A number of exciting opportunities lie ahead and we need to ensure we have people of the highest calibre to drive this agenda forward.

“Therefore, I am delighted to promote our three experienced senior managers as executive directors. Having worked within our business for many years, I believe they will bring experience and real insight to our Boardroom.

“I am pleased to say we also have the best people working for us across the business that we have ever had, and these are the very best of times to be part of the Scarborough story.”

Legal expert Nimble Thompson has also just joined the Scarborough Board as a non-executive director. He is perhaps best known for the part he played in helping to establish Eversheds as one of Europes biggest and most successful law firms.

As chairman, he also championed the principle of access to education by helping to mastermind Leeds Metropolitan Universitys low cost tuition fees policy, as well as being chairman of the Institute of Directors in Yorkshire.

He has joined the Scarborough to bring his wide range of business expertise gained in non-financial sector organisations to its future strategic development.

Meanwhile, Barbara Richmond has been in place as a non-executive director, and chair of the Board Audit and Compliance Committee, since April.

Based in York, Richmond is a qualified accountant and is also group finance director of Croda International, president of Active Ingredients and Industrial Chemicals of Croda, and non-executive director of Carclo.