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Lender KFIs are brokers’ bugbear

The Association of Mortgage Intermediaries’ September Mortgage Intermediary Census reveals that obtaining Key Facts Illustrations from lenders is the most significant problem facing brokers. Respondents also highlight the cost of compliance as a threat to business.

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HIPs could increase risk says Fitch Ratings

Fitch Ratings warned today that government’s plans for the introduction of Home Information Packs could result in increased risk in the housing market for buyers and lenders, as well as investors in residential mortgage backed securities.The government’s long awaited plans to speed up the house buying process via HIPs and limit the number of failed […]

Regulation should extend to others in the protection chain

From Steve Newman The FSA has the regulation of the mortgage and life industries nicely tied up – or does it? Regulation is in place to ensure we exercise a duty of care when advising customers about the risks of taking on a mortgage commitment. Best advice is to ensure that life and critical illness […]

Learning to love complaints handling

We live in an increasingly consumer orientated society and our customers have more information than ever before at their fingertips. Mortgage information can be sourced via websites, listings magazines and financial pages in the daily press. But as I have alluded to in this column before, this does not necessarily mean more educated customers – more likely more confused consumers.

Council Tax Bill

The Council Tax Bill has been published by the Office of the Deputy Prime Minister. This follows the announcement on September 20 that the government had extended Sir Michael Lyons’ inquiry into local government funding.

Jelf flexible benefits

In Focus: How to choose a flexible benefits provider — seven top tips

Jelf Employee Benefits looks at some of the key considerations employers should think about when reviewing and choosing a flexible benefits provider. Choosing the right benefits for your employees is one thing but delivering a successful employee benefits strategy is about understanding the complete picture and delivering it in a personalised way so that it resonates with each and every individual in your business. 

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