Coventry has revamped its intermediary website and introduced a facility that allows brokers to track their own procuration fees.The improved website is designed to offer introducers easy access to the society’s lending policy and products and also features a secure area offering the facility for them to obtain a credit scored application in principle for their client, complete the Key Facts Illustration and make the mortgage application online. Personal case tracking is available on the website whereby intermediaries can access up to the minute information about their clients’ mortgage applications. A copy and retrieve facility is also included on the website that does not require data to be re-keyed. Julie Jones, head of intermediary sales at Coventry, says: “The improvements we have made are a direct result of feedback from introducers. “We recognise the importance of making it easy for them and their clients to do business with us and we are sure the improved website will be popular.” She adds: “We believe the online services we offer will speed up the whole process and we’ll continue to develop the website to enable brokers to do business with us when and how they want.” Coventry is also entering all introducers submitting an online application through the website into a prize draw to win tickets for the England vs Italy Six Nations rugby match in Rome in February 2006.