First, Halifax has been guilty of cross-selling general insurance and life cover to broker-introduced clients for years. And I discovered it has a range of branch-only deals that are superior to those made available to us.
When will this dinosaur learn that brokers are an important distribution channel?
To offer these direct-to-consumer products at a time when the liquidity crisis is making things so difficult shows how little it thinks of us.
As a broker, I support lenders that support us. Based on Halifax’s past and present performance, our company will not be using it in future.
Independent Financial Services