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BSA urges borrowers to contact societies over arrears

Hard pressed borrowers struggling to meet their mortgage repayments need to contact their building society as soon as possible – that is the advice from the Building Societies Association as the FSA publishes data on mortgage arrears.

The BSA says societies have a wide range of techniques that they can use to help ensure that wherever possible borrowers with repayment difficulties can remain in their homes.

Because each arrears case is different, societies seek to develop unique solutions to each specific arrears problem.

The merits of this approach are borne out by figures which show that balances in arrears at building societies are running at just 0.80% of outstanding mortgage balances. This compares very favourably to industry wide figures of 2.72%

Paul Broadhead, head of mortgage policy at the BSA, says: “Building societies have an unrivalled track record of helping borrowers with repayment difficulties to allow them to stay in their homes.

“Every repossession represents an individual tragedy, but borrowers with building society mortgages can be confident that their lender will, if they contact their lender as soon as possible, develop an individual plan to help them get back on their feet.

“This may include rescheduling their mortgage, help with claiming Government benefits and working with other agencies that may be able to help them.

“This individual approach that societies take is key to keeping people in their homes. Whilst government is introducing a number of schemes to help vulnerable borrowers, they will not be suitable for everyone and certainly no substitute for talking to your building society at the earliest opportunity.”


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