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Don’t be complacent on arrears, says CAB

Citizens Advice Bureau says the drop in the Council of Mortgage Lenders’ arrears figure is the calm before the storm. CAB has seen more than 25,000 arrears problems in Q2 2010 but expects this to rise with looming public sector cuts.


First Direct takes on staff as low fee deals take off

First Direct is being forced to hire staff after a surge in interest in its deals with a £99 fee. The direct-only lender has created an appointment system but customers are being forced to wait at least two weeks.


Untapped resource in the war on fraud

It may be an after-effect of the credit crunch but the property industry is increasingly focussing on the problem of mortgage fraud. One strange thing is the lack of input brokers have in the fight against fraud. For lenders, the key strategy for dealing with it has to be to know their customers. But this […]


Question mark hangs over future of Beacon

The fate of Beacon Homeloans is unclear after the lender revealed last week that it has placed an undisclosed number of its employees into consultation. Clive Wilson, sales director at Beacon Homeloans, has not confirmed how many staff are affected but there is speculation it could be the entire team. He says: “We’re deciding on […]

Jelf flexible benefits

In Focus: How to choose a flexible benefits provider — seven top tips

Jelf Employee Benefits looks at some of the key considerations employers should think about when reviewing and choosing a flexible benefits provider. Choosing the right benefits for your employees is one thing but delivering a successful employee benefits strategy is about understanding the complete picture and delivering it in a personalised way so that it resonates with each and every individual in your business. 


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