From Colin SandersI read with interest Simon Mouncher’s letter (Mortgage Strategy, November 7) in which he urged Mortgage Strategy to survey specialist lenders about their distribution strategies. Well, here’s one lender that doesn’t have to wait for the call and is happy to set its stall out now. Our choice of distribution strategy was deliberate. By focussing on quality intermediaries capable of producing consistent levels of business, we have linked closely with a group that has time and again proved its ability to add real value to the origination chain. It has also allowed us to grow our chosen partnerships in a controlled and structured way that would not have been possible had we made our products directly available to the wider broker community. We have not taken this route in order to create an elite panel, but purely out of a common sense recognition that we cannot afford to compromise on our service excellence. By making intelligent decisions about whom we partner with, we have been consistently successful in this regard. I hope we have also been able to reciprocate the loyalty Mouncher clearly places such a premium on. I wouldn’t presume to speak for other lenders regarding their choice of distribution strategy. I can, however, speak for Money Partners and am happy to reiterate our commitment to the intermediary sector that Mouncher feels is being let down. We will continue to prove this as we embark on our second year. I, or any of my senior colleagues, would be happy to have a conversation with him to explain this in more detail.
- Top trends
The Association of Independent Financial Advisers has published the results of its survey on Treating Customers Fairly.The survey reveals that 80% of respondents are aware of the Financial Services Authoritys TCF initiative, and over half have either wholly or partially built this concept into their operations. The results also show chief executives are the most […]
Cheval, the London based bridging finance lender, is revealing a comprehensive rebranding and launching a website packed with features for the busy broker.Cheval, which has seen business levels rise significantly since it issued its code of conduct in October, has redesigned its website in response to market research among brokers. The site boasts functionality such […]
Solent Mortgage Services has added new lender Salt to its lending panel.Salt is the Derbyshire Building Societys specialist lending brand specialising in sub-prime and self-cert products, catering for the ever-widening spectrum of borrowers needs. In all four sectors (near prime, light adverse, medium adverse and heavy adverse), four products will be available as a two-year […]
A garage in central London could be sold for more than 300,000 this week – at least twice the price of an average first-time buyer home. It is on the market for 300,000 but will go to a sealed bid this week as it has attracted so much attention. This means it is likely to […]
Health cash plan provider Health Shield has won two UK financial awards in the same year for the first time. The Crewe firm beat several brands in the health insurance sector to win Best Cash Plan at the Cover Excellence Awards and Best Cash Plan Provider at the Health Insurance Awards in October.
News and expert analysis straight to your inboxSign up