The Mortgage Business has reported that application submissions are up 90% and completions up 86% on last year.
Jon O’Brien from PMPA, says: “There is an honesty and integrity about TMB which makes it very easy to develop our relationship with them.
“They knew that eighteen months ago their service proposition wasn’t up to scratch and held their hands up and did something about it.
“Subsequently, the valuable work that Helen Hymos (PMPA’s lender relationship manager) has done in conjunction with TMB in designing top rated exclusive products has quite rightly resulted in TMB becoming one of our major lenders.”
Nigel Payne, managing director, TMB, says: “The past year has been one of tremendous achievement and I feel it’s important to acknowledge some of the reasons for this.
“Everyone knows our focus and commitment to the packaging market but their support of TMB has been nothing short of remarkable.
“This is a sector where you’re judged on genuine delivery of both products and service and it’s great to see our efforts rewarded.
” When other lenders abandoned the packaging sector we doubled our efforts and recent figures endorse this decision.
“This June, for example, was the best month ever for applications to TMB, which highlights the strength and depth of our product range and also the company’s ability to maintain the highest service possible even during periods of record growth.
“Our focus on people and delivering a personal service has been supported with an ongoing commitment to the intelligent use of technology.
“This is seen in the use of TMB, which has seen online usage leap more than 10% over the past year.
“Technology is certainly not a panacea for specialist markets but should be used intelligently and appropriately to make the sales process quicker for customers.”