Coventry has got a great fixed product for first-timers at 90% LTV and no ERCs, which will give borrowers security and flexibility. After trying to decipher an email it seems clubs need lessons in communication



Hero of the week

is BM Solutions, which has launched a website for landlords that will cover all aspects of buy-to-let to enable brokers to help their landlord clients. It is great to see BM continuing to support buy-to-let investors.

Villains of the week

are the comparison websites that have been misleading insurance customers about a number of issues. Some 19 companies have been given two months to remedy shortcomings the regulator has identified.