Rock solid service

From Gary Booth

While it is easy to write about the lack of service by many lenders it is worth a mention a case submitted recently to Northern Rock who provided the following excellent turnaround.

Submitted via post on December 18, 2002; property surveyed December 23; faxed copy of survey received at my office December 24 and a faxed copy of the mortgage offer received at my office December 30!

Gary Booth


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