View more on these topics

Rock solid service

From Gary Booth

While it is easy to write about the lack of service by many lenders it is worth a mention a case submitted recently to Northern Rock who provided the following excellent turnaround.

Submitted via post on December 18, 2002; property surveyed December 23; faxed copy of survey received at my office December 24 and a faxed copy of the mortgage offer received at my office December 30!

Gary Booth

Broomheads

By email

Recommended

Woolwich joins Best Advice Mortgage Network panel

Newcastle-based packager Best Advice Mortgage Network has added the Woolwich to its panel of lenders. Under the terms of the deal, members of the Best Advice Mortgage Network will be able to access a wide range of products from the Woolwich. Richard Hall, managing director of Best Advice Mortgage Network, says: “The Woolwich is a […]

My mortgage week

Monday: A 3am visit from our youngest, Conor, aged six. A nightmare involving spiders means he&#39s in our bed for the rest of the night. Into our Reading office for a morning meeting. Almost all our advisers work in and rely on the leads from Romans Estate Agents and it is important they work as […]

No more women in bras please

From Carole Colyer-WorsellAs a female reader of your publication, I am writing to protest at the inclusion of titillating photos of women, which seem to be a regular feature. I am not interested in seeing other women in their bras. Your publication is supposed to be a serious journal for mortgage practitioners – are you […]

Virgin rebrands and launches flexible deal

VirginOne has rebranded as The One account and launched a flexible mortgage for sale exclusively through intermediaries, writes Harriet Williams. The Flexible Mortgage option offers a three month discount of 1.75%. This gives a 3.2% introductory rate on loans up to 85% LTV, reverting to a 4.95% variable rate, and a 3.7% rate on loans […]

Newsletter

News and expert analysis straight to your inbox

Sign up