National Mortgage Helpline launched

Independent mortgage advisers are being sought by a new consumer service launched this week – the National Mortgage Helpline.

The new service provides mortgage advisers with leads from individuals in their local area who are looking for professional mortgage advice. The leads are generated through a 24-hour telephone helpline and from National Mortgage Helpline&#39s web site,, and are immediately forwarded to the appropriate adviser via email.

Mortgage advisers can choose the postcode areas for which they would like to receive mortgage leads. The area can be as large or as small as the adviser chooses and the leads they receive are exclusive to them.

Nigel Pritchard, marketing director of National Mortgage Helpline, says: “The leads are exclusive to each adviser and we offer a &#39no quibble&#39 refund whereby our members do not have to pay for any invalid or duplicate leads, or valid ones where the telephone number given is missing or incorrect – unlike similar services.

“Unlike other lead generation services there is no joining fee, no up-front charge or minimum spend, advisers simply pay in arrears for the leads they have received the previous month. Also, there is also no lock-in period, so advisers can stop the flow of leads at any time, such as holidays.”

The new service has been piloted for the last six months.

David Reaney, partner at Woking-based Bespoke IFA, who has been using the service, says: “We have experimented with a number of approaches to lead generation, most of which have been disappointing. The leads we have received are of good quality, enable us to respond very quickly and are excellent value for money.”