LMS Packaging says it is getting back to basics for 2005, concentrating on its core values of speed, support, service and satisfaction.
Focusing on its packaging strengths, the group will be offering intermediaries a first class service and support package, designed specifically to address their clients individual needs.
This service will be essential in a regulated world, helping intermediaries to boost business levels and profitability whilst giving them the edge over their competitors.
As a packager and also a branded lender, LMS offers intermediaries access to a range of prime and sub-prime products.
With LMS adding value to many lenders traditional offerings, and having control over the entire processing, underwriting and offer phase of their branded products, its clients will be assured to receive the highest standard of service.
A member of the Professional Mortgage Packagers Associates, LMS is also committed to promoting and adhering to an industry code of conduct, setting down best practice service standards for all PMPA members.
In the first stage of offering their clients access to its service and support package, LMS has recently rebuilt and relaunched its website taking into account the changing needs of their clients in the post regulated world.
This is one of many efforts to provide intermediaries with service solutions to improve its business.
The website provides intermediaries with a number of online support tools including; essential access to lenders KFIs, convenient weblinks to lenders website, downloadable literature such as DIP forms, product guides and mortgage application forms.
Andy Linnett, director of LMS Packaging, says: The way in which intermediaries run their businesses will impact on their ability to survive and prosper in an FSA compliant fashion.
“We believe that our first classservice and support package will make life in a regulated world a little easier and simpler for our clients as well as helping to give them the edge over their competitors.
We are totally committed to delivering the best deal for the mortgage intermediary and with our branded lending experience and the strength and insight we have gained through PMPA, we believe that we can do this.
“We look forward to working with our intermediary clients, to help them to make use of every opportunity in the market.