Name: Martin Reynolds
Company: BM Solutions
Job Title: Key account manager
Where do you live? In various hotels around the UK.
Describe your current job:
I am responsible for communicating at a senior level and maintaining a quality two-way relationship between BM Solutions and its key accounts. I am involved with product development and strategies, as well as general business issues to ensure that everyone has enough information.
What was your first job?
Labouring at a furniture factory. I was 16, earning £1 an hour for 50 hours per week during the summer holidays. It definitely made me realise at an early age that I wanted an easy job when I grew up. I’m still aiming to achieve both.
What was your last job?
Senior product manager at BM Solutions when we relaunched as a specialist lender. Interesting times and an excellent learning curve.
What have you done in between?
I started at the DHSS, then got a job there. I followed this with seven years at Royal Insurance in various roles including mortgage indemnity guarantee claims at its height in the early 1990s. I have been at Birmingham Midshires since mid-1995, initially as an underwriter (I try to keep this bit quiet, but then so does BMS).
what has been the defining point of your career?
Firstly, realising that mortgages were more than application forms. Moving into product development and marketing certainly opened my eyes to what is possible with a little imagination. More recently getting a new haircut has made getting introductions a little easier.
And the most embarrassing?
This happened recently at a golf day where I totally shanked a shot and nearly decapitated one of my key accounts. Luckily they were more agile than even they thought and only bruising occurred. Of course I blamed it on the bad weather and not a dodgy swing.
Do you have a mortgage?
Yes, with BM Solutions (and before we went specialist, before anyone asks).
What’s your favourite restaurant?
It’s a tight call between Hakkasan (a fantastic Michelin-starred Chinese restaurant) and Langans (traditional food that is excellently prepared).
What’s the most you have spent on dinner for two?
Personally, only around £100. Being in my current role means that I tend to just want simple meals by the end of the week.
What’s your favourite band?
Paul Weller, The Smiths, David Bowie. Current bands include Snow Patrol and Keane. I will listen to anything once.
What’s your favourite tipple?
Lager, Guinness, bitter or any wine that Michael Bolton orders (I’m still learning this art).
Do you have any hobbies or interests?
Football. I am a Big West Brom fan and am enjoying the season so far. Much more interesting though is watching the Wolves struggle in the feeder league. I also enjoy golf and I have to admit I am starting to become a bit of a movie addict.