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FOS complaints process is useless

I recently made a complaint against an insurer via the Financial Ombudsman Service in a private capacity.

My claim went in last October and it took the FOS until March to find in my favour. Some firms’ complaints handling may be dismal but the FOS’ is hopeless too.

Simon Webster

MD

Facts & Figures Financial Planners

By email

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Home Buyer Systems upgrades protection system

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DB transfer showstoppers

By Jim Grant, Senior Product Insight & Technical Support Analyst Transfers from defined benefit (DB) schemes are a bit of a hot topic just now. In this article we look at a couple of factors that could prevent a transfer from happening Equalisation of pensions Prior to the Barber case in 1990, DB pension schemes typically provided […]

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