Saffron Walden Herts & Essex Building Society has turned to xit2, the experts in outsourced process management, to provide the online system for their panel manger Legal Marketing Services to manage their external valuations.
The Valuation Exchange developed by xit2 streamlines the valuation instruction process, and can halve the time taken to instruct the valuation. This time saving is continued throughout the process and offers a tangible benefit to intermediaries who regularly receive pressure from clients on items affecting the speed of the mortgage offer, which are out of their control.
Andy Golding, sales & marketing director, says: “We chose LMS as our panel manager for a variety of reasons, not least as they are linked through xit2s Valuation Exchange offering a single, efficient system that is designed to speed up the process. The progress of the valuations are shown on the system so that everyone is kept up-to-date and informed. This will deliver a tangible benefit to both our intermediaries and surveyors.”
John Archbold, sales & marketing director, says: “The unique combination of LMS differential pricing options and slick delivery instructions through the Valuation Exchange were key factors in helping LMS to win the tender to panel manage all Saffron Walden Herts & Essex BS valuation instructions. Were delighted to be working with them and using the xit2 system.”
Paul Duckworth, group CEO – xit2, says: “Saffron Walden Herts & Essex Building Society is one of the top five regional lenders in the UK and a great example of a progressive lender seeking to further improve service standards and realise cost savings by using the latest technology. Simply logging on to the Valuation Exchange via the Internet allows LMS to allocate valuations on behalf of the Society in a timely and cost-free fashion. One of the most sophisticated time savers is that if a valuation is not accepted by the surveyor within a specified timescale then it is automatically reassigned.”