Name: John Nixon
Company: BM Solutions
Job title: Head of mortgage operations
Where do you live? A country hamlet called Claverley in Shropshire.
Describe your current job: Ownership of BM’s processing and servicing strategies. This means managing the 750 staff who support mortgage processing from website registration and online support through to application processing, underwriting, offer, completion and call centre operations. The team also services the back book from a processing and telephony point of view in areas such as account maintenance, retention, direct sales, and central operations support.
What was your first Job? Paperboy, rapidly promoted to car cleaner at my dad’s garage. After college, these engagements were followed by a real job as assistant branch manager in the Birmingham Midshires network.
What was your last job? Head of sales and marketing support encompassing areas such as competitor research, broker database development and – close to all your hearts – the launch of our automated proc fee payment system.
What have you done in between?
Various network area manager roles with some time off as a commercial analyst. More recently project initiatives manager, helping to project manage BM Solutions’ entry into the specialist lending market.
What has been the defining point of your career?
Working for our previous managing director Dan Watkins, who helped launch and support my career.
And the most embarassing? When a lunchtime 40 winks went sour after a good night out, I fell asleep on the job as a branch-based financial adviser. My team rearranged my afternoon appointments and woke me up when it was time to go home. Do you have a mortgage? Yes, with BM Solutions.
What’s your favourite restaurant?
Mr Smith’s Chippie. Don’t knock it till you’ve tried it as chippies are second to none. And with a seven-month old nipper it’s an occasional break from cooking for everybody.
What’s the most you have spent on a dinner for two?
If you’ve ever experienced St Michael of Bolton’s entertaining, nothing else is worth mentioning.
What’s your favourite band?
As a teenager in the 1980s I consider all electro-pop to be excellent but special mentions must go to Guns ‘n’ Roses and Joan Jet’s I Love Rock ‘n’ Roll.
What’s your favourite tipple?
A nice cold glass of Sancerre or Chablis, taken daily.
Do you have any hobbies or interests?
Football – and as a true Northerner I’m an ever optimistic Man City fan, not a Southerner supporting a certain north American-owned Manchester-based club. In addition to footie, family life has brought it’s own rewards recently.