View more on these topics

Scheme targets identity theft

Credit reference agency Callcredit has teamed up with the Home Office in an initiative to combat the growing problem of identity theft.

The agency is to distribute Home Office leaflets to consumers throughout the country advising them on how to avoid becoming victims of identity theft and what action to take if they do fall victim to it.

Identity theft affects more than 100,000 people every year in this country. It occurs when personal information is obtained by someone without the owner’s knowledge and typically leads to fraud, deception, or the obtaining of benefits and services in the victim’s name. Government estimates put the cost to the economy at more than 1.3bn a year.

As part of the initiative, Callcredit is also offering a free month’s trial of its MyCallcredit e-alert credit monitoring service which gives consumers an early warning of potential identity theft.

Home Office minister Andy Burnham says: “Credit reference agencies play a key role in detecting and preventing identity fraud.”

Alison Nicholson, director of MyCallcredit, says: “There are some simple and practical measures the public can take to protect themselves from identity theft.

“For example, everyone should ensure they shred all their discarded personal documents such as bills, receipts, statements and even unwanted post.”

Nicholson adds: “Criminals can use stolen personal details to open bank accounts and obtain credit cards, loans and state benefits.”


TMB extends its opening hours

The Mortgage Business has extended its opening hours to 8am until 6pm Monday to Friday. Fax options are available for urgent direct debit instructions and streamlined telephone systems have been put in place to help brokers and packagers get through to decision makers as quickly as possible. TMB says it is also helping to make […]

Scarborough introduces telephony system

Scarborough has become the first organisation in Europe, the Middle-East and Africa to fully introduce a telephony system.The society has partnered with Nortel in developing and installing the expert anywhere contact centre solution with Nortel contact center 6.0, as part of its moves to improve the speed and efficiency of its service to customers.The system […]

Buy a tape recorder and get a USP

The news that the Financial Services Authority has been associated with comments regarding the use of tape recorders during client conversations is music to my ears.

Select & Protect sees MPPI sales increase by 100%

Select & Protect, a UK general insurance provider has seen sales of its age-banded MPPI product, Intego, increase by 100% since its launch in August. Bruce Reid, managing director of Select & Protect, says: We are delighted with the uptake of Intego, to see sales increase by this much in such a short space of […]


Almost nine in 10 employers admit failings with post-DRA compliance

The default retirement age (DRA) was abolished more than three years ago, yet new research from Jelf Employee Benefits suggests that the vast majority of employers still have some way to go to fully understand, comply and communicate the landmark legislation change that prevents older employees being forcibly retired on the grounds of age alone.


News and expert analysis straight to your inbox

Sign up