Mandy Spink speaks out in MS

Mandy Spink, the Financial Services Authority’s newly appointed head of mortgage and credit unions, has urged brokers to ramp up their standards and become more principles-based.

In her first mortgage industry interview, Spink tells Mortgage Strategy: “I want to see less non-compliance because the recent Treating Customers Fairly results for small firms were disappointing.”

l See Interview, pages 58-59