View more on these topics

Letter threatening physical violence cost company its licence says OFT

The Office of Fair Trading has revoked the licence of debt management company, Parkgate UK Limited, after it sent a threatening letter to a debt collection agency.

The letter, sent on behalf of one of Parkgate’s clients, included a threat of physical violence against the agent should they attempt to collect the client’s debts.
Parkgate apologised for its conduct and said it did not intend to act on the threat.

But the OFT has concluded that the letter, combined with other failings to demonstrate the skills and knowledge required to run a consumer credit business, meant Parkgate was unfit to hold a licence.

David Fisher, director of consumer credit at the OFT, says: “Threatening behaviour is unacceptable. The letter Parkgate sent was inappropriate and called into question the company’s fitness to hold a licence.

“We will not tolerate behaviour of this kind as it is a clear breach of the standards we expect from licensed businesses. We have therefore taken the decision to revoke its licence.”


Paul Nye

Keep in touch to reap remortgage rewards

If ’to remortgage or not to remortgage?’ is the question, it would seem borrowers have responded in the negative this year because they either can’t or won’t change their deal. Recent figures show a substantial fall in the volume of remortgage business, particularly when comparing April with March. While May and June should show an […]


Don’t let leads dry up in summer sunshine

Summer has arrived and while many people’s attention will be on their holidays there are still plenty of opportunities for business. Looking at trends over the last few years, lead volumes do dip in the summer months across many financial services products but as online marketers become sophisticated at targeting consumers, hundreds of thousands of […]



CLAIRE WILLIS Police said he followed Ms Knight on foot for over 10 miles. He is now known as Steve ’the stalker’ Walker.

Guide front cover - thumbnail

Guide: how to… audit your auto-enrolment scheme compliance

As the Pensions Regulator starts to bare its teeth and the changes mentioned in the Budget and Queen’s Speech start to come into force, it is essential that you understand your scheme and the processes you need to undertake to ensure it remains compliant. Our second re-enrolment guide looks at how to audit the key areas of your auto-enrolment scheme.


News and expert analysis straight to your inbox

Sign up