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Equity release a turn-off for consumers

The latest survey results released by has stated that 77% of consumers would not be interested in having an equity release mortgage.

The survey also highlighted that 61% of consumers are not happy with the level of service received from their bank and 29% of consumers have more than four credit cards.

Emma Butler, editor of, says: We are increasingly becoming a society that is more concerned with how much we can earn from financial providers rather than receiving a good level of service.

This is fortunate for the industry, with 61% of consumers not being satisfied with the level of service they receive.

It is good that consumers are concerned about the interest rates they earn, but with more and more bank branches closing and people increasingly turning to the internet to manage their everyday finances, customer service seems to be becoming a thing of the past.

Other results from the survey found that over half of the consumers asked feel that credit card rewards are a waste of time and that 5% believe rates are more important than service.


FPAC and FSA to work together on regulating product marketing

The Financial Promotions Action Group has announced how it intends to work with the Financial Services Authority towards a market-based solution in the regulation of product marketing.FPAG held its inaugural meeting on October 6, attended by firms from a wide-cross section of financial services. The meeting was addressed by Chris Atkinson, manager strategy and communications […]

BM Solutions in mainstream push

BM Solutions has today launched a series of mainstream and self-cert products to its current ranges. The new products provide brokers with more options for their clients.Products available from BM Solutions mainstream range now include a two-year 3.89% fixed rate and a 3.75% two-year tracker, both available at 90% LTV. Additions to the self-certification range […]

Offshore IT services vendors score major contracts

Research by independent market analyst Datamonitor and leading outsourcing advisory firm Everest Group has found that second-tier and offshore IT services vendors scored some landmark contract wins during Q3 2005.Datamonitor’s IT Services Contracts Database found that Indian suppliers Tata Consultancy Services and Infosys Technologies, and second-tier international vendors including Keane and Pomeroy Computer Resources all […]


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