View more on these topics

Optoma apologises to brokers for disruption

Andrew Seymour, managing director of Optoma Broker Solutions, has iss-ued brokers with an apology in advance for any inconvenience that may be caused by the firm’s reorganisation.

Optoma is in the throes of outsourcing its sales and underwriting business to Huntingdon and is also preparing to roll out a new IT platform.

Seymour says that the reorganisation is designed to deliver a more efficient service, so any short-term pain will deliver long-term gains.

He says: “As with all big changes there are likely to be teething problems, so we’re asking brokers to bear with us for now. “I’d like to apologise for any inconvenience that may be caused in the next week or so.”

He adds: “I would also like to reassure brokers that we are working hard to return our service to its usual high standard as quickly as possible.

“We are grateful for the support they’ve shown us over the years. We’re making every effort to maintain our brand values now the market is going through tough times.”

Last year, the packager recruited three dedicated case owners and app-ointed Tony Crawley as a BDM as part of an expansion strategy.

Recommended

Households stretched as cost of living rises 4.9%

The cost of living has risen by 4.9%, a report from supermarket giant Asda reveals.This means the average UK household had 3.2% less disposable income in January 2008 compared with the same period last year.The findings come from an income tracker report launched by Asda last week, which takes into account income, tax and basic […]

BUY-TO-LET SUMMIT 2008: Optimistic outlook for B2L

Mortgage Strategy’s Buy-to-let Summit has kicked off this morning with statistics revealing positive prospects for the sector.Speaking at the Four Seasons Hotel in Fleet, Hampshire, Michael Ball, professor of urban and property economics at Reading University, outlined a raft of figures and reports that give cause for optimism for buy-to-let landlords and lenders.He says: “The […]

Packagers call for TCF treatment from lenders

Packagers want lenders to apply the Treat- ing Customers Fairly initiative to them.The demand comes despite the Financial Services Authority emphasising that TCF is only designed to protect consumers.Nevertheless, packagers say the regime would stop lenders from failing to provide them with notice about product changes and cuts to administration fees.Vic Jannels, chairman of the […]

Good news for Pink volumes

Pink Home Loans increased its business volumes by 20% in January compared with the same period last year. The value of its secured loan completions also rose by 40%.

How to balance bottom-up with top-down research in constructing multi-asset credit portfolios

In this short video, Azhar Hussain, head of global high yield at Royal London Asset Management, explains how his team balance bottom-up with top-down research in constructing multi-asset credit portfolios. Watch the video in full The value of investments and the income from them is not guaranteed and may go down as well as up […]

Newsletter

News and expert analysis straight to your inbox

Sign up