Legal & General has retained its ‘eee’ rating across all four categories of the protection e-Excellence study by the Financial Technology Research Centre.
The study focused on the level and quality of e-commerce service to brokers, with Legal & General only one of two providers to have achieved ‘eee’ in all four categories.
Providers were assessed across all e-trading platforms, including life protection, critical illness, income protection, and menu.
Bonnie Burns, L & G’s protection marketing director says: “Technology is a key competitive advantage in today’s protection market and we continue to put significant resources into this area.
“We aim to make it easier for advisers to submit and manage their applications with fast turnaround and efficient underwriting. Getting their clients on risk quickly with the minimum of fuss helps advisers give a better service.
“We are the top rated company for menu capability, which is becoming increasingly important for advisers as they seek to offer their clients more comprehensive cover.”