Such deals are still advertised on its website and its call centre staff remain more than happy to speak about 100% LTV deals.
Other lenders have managed to notify all market players by email when they have made similar moves, giving them plenty of time to make the required adjustments.
Now I’m having to deal with many distraught clients who have current accounts with BoS, trying to explain why their lender took this decision.
No matter how things like this are explained to borrowers, brokers always appear at fault. Once again, TCF proves to be an alien concept for many lenders.
Independent financial adviser
Bates Investment Services