View more on these topics

Redstone rapped for client data leak

The Information Commissioner’s Office has found London-based Redstone Mortgages in breach of the Data Protection Act after personal information relating to 15,333 mortgage accounts was emailed to a member of the public by mistake.

The information, which included data relating to individuals’ arrears and repossession proceedings, was sent to the former lender’s head office and several other recipients as part of a monthly analysis report.

It was not encrypted or password-protected and was initially intended for a consultant using a private email address. Instead, the infor-mation was sent to a member of the public who had a similar email address.

David Lautier, chief executive officer of Redstone, has now signed an undertaking to ensure that all reports containing personal infor-mation will be password-protected before being emailed externally.

Recommended

Sally Laker

Landlords set to take leading role

The downturn may result in a market shift away from home ownership and towards renting which would be a big opportunity for lenders, says Sally Laker, managing director of Mortgage Intelligence Holdings

IAIN MALLON, DIRECTOR OF PROTECTION MARKETING, AXA

Protect clients from losing their homes

Controversial comments by a government minister have catapulted the latest housing statistics on to the front pages of the newspapers. Housing minister John Healey was commenting on repossession figures from the Council of Mortgage Lenders and said that sometimes repossession is the best thing for people. I can understand the thinking behind his remark. Of […]

CHRISTOPHER TAYLOR, CHIEF EXECUTIVE OFFICER, LONDON + EUROPEAN

Onslaught of banks threatens societies

I’ve made no secret of my support for building societies. In the interests of consumer choice we sorely need the competition. But the latest warning by the Council of Mortgage Lenders is a stark reminder of how societies could be on the edge of extinction. CML members face a potential £319bn funding gap by 2014 […]

Newsletter

News and expert analysis straight to your inbox

Sign up