Countrywide Mortgage Services has announced a partnership with broker portal Criteria Hub.
Following a successful pilot scheme, the property service group’s mortgage and protection consultants will now have “full access to the criteria search engine,” enabling them to look through nearly 25,000 lender criteria.
Criteria Hub director Jason Hegarty says: “Having been an estate agency-based advisor myself (for Countrywide) some 15 or so years ago I know all too well the demands these advisors are under and the importance of being able to quickly identify a solution for their clients. Criteria Hub will reduce the time spent researching criteria meaning that Countrywide advisors will be able to place cases quicker and improve the customer journey considerably in many cases.”
Meanwhile, Countrywide managing director Peter Curran comments: “Digital tools are becoming more and more important for consultants, so working with Criteria Hub will help both build and improve knowledge and make sure we work more effectively with customers to improve their experience with Countrywide.”