The Equity Release Council has appointed Chris Fay to the role of communications manager to support the organisation’s continued growth.
Fay is a former newspaper journalist and communications professional with more than 15 years’ experience. He previously worked for the Chartered Trading Standards Institute, with his role involving working closely with the Department of Business Energy and Industrial Strategy on a business education initiative aimed at driving up compliance.
Fay has also worked with the Local Government Association and the National Pharmacy Association.
The Equity Release Council says Fay’s experience and skills complement the council’s role of setting and communicating the robust industry standards and safeguards that members sign up to.
The announcement comes as the sector experienced its busiest start to any year on record, with Q1 2019 witnessing £936m being unlocked from people’s homes.
Fay will be in charge of the council’s corporate communications programme and will work alongside chairman David Burrowes, chief executive officer Jim Boyd, and chief operating officer Donna Bathgate.
Boyd says: “More people than ever are using their property wealth alongside their other assets when they plan for later life. The steady growth of the sector means consumers can benefit from best practice in the advice, protection and products available to them. Chris’ passion for consumer protection will prove vital in adding value to our members and he will play a central role in building the next chapter of the sector’s journey.”
Fay (pictured) says: “I am thrilled to join the council at an incredibly exciting time for the sector, as it continues to meet the varying needs of consumers. With equity release now established in the mainstream of later life financial planning, the professionalism of the market and the care given to consumers is more important than ever. I look forward to representing this fast-growing sector and to raising awareness about the varied ways in which equity release can help consumers meet their later-life planning goals.”