Advisers

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Buy-to-let Watch: Prepare to be quizzed

Buy-to-let lending is shrinking. In 2017, the overall lending figure is likely to sit at around £35bn. That’s about a 14 per cent reduction on the year before. In 2018, I reckon we will see the market shrink further, maybe by another 11 per cent, so that by the end of the year the final […]

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JLM appoints COO ahead of ‘robo advice’ launch

Mortgage and protection network JLM Mortgage Services has appointed Daniel Leach as chief operating officer. Leach will focus on developing JLM’s ‘robo mortgage advice’ proposition, Virtual Adviser. He will also be tasked with driving growth in the business, including adviser recruitment, and will report into JLM directors Rory Joseph and Seb Murphy. Joseph says: “Daniel brings […]

West One Loans launches second charge BTL loans

West One Loans is launching a new range of second charge buy-to-let loans. This range will include variable rate products, with no ERCs, as well as two-, three- and five-year fixed-rate options. Rates start from 6.99 per cent. Interest-only options are also available for landlords who can evidence a credible repayment strategy. LTVs are available […]

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Clydesdale Bank under fire for poor service standards

Clydesdale Bank has apologised to mortgage brokers who have complained about the bank’s “awful” service over the past month. A number of brokers have vented their frustration, complaining that Clydesdale is taking up to 50 minutes to answer calls and that house purchases have fallen through due to delayed applications. A spokesman for the bank […]

John Heron

Mortgage broker confidence at two-year high: Paragon

Mortgage intermediary confidence is at its highest level since 2015 since 2015, according to the latest Financial Advisers Confidence Tracking Index report from Paragon. The report is based on interviews with 199 mortgage intermediaries and found the index to be 105.9, the highest score since Q4 2015. The report found the increase is in part […]

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UBS to introduce personalised ‘robo-advice’ online

Investment bank UBS says it will provide personalised recommendations and advice through its robo-advice website, not just guidance. While the regulator is yet to finalise its definitions of advice and guidance for online investment platforms, UBS says it is “confident” it has got it right. The Smart Wealth app will analyse users’ financial details as […]

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New appointments strengthen Charcol’s growth plans

Mortgage broker John Charcol has strengthened its management team, by promoting Alan Young to chief commercial officer and appointing Tim Osmond as business development manager. The firm said these appointments would help support its “ambitious growth strategy”. Young joined the company in March this year as director of partnerships. Since his appointment he has signed […]

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Recently rebranded Pepper Money hires London BDM

Pepper Money has appointed Phil Quinn as business development manager for London. Quinn joins Gordon Rae, who also has responsibility for London and the South East, and reports to Rob Barnard, director of sales. The announcement comes following Pepper Home Loans recent rebranding as Pepper Money as part of a ‘global rebranding exercise’ for the […]

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L&G launches online live chat service

Legal & General Mortgage Club has launched an online live chat service for advisers. Advisers will able to contact the support services team directly using an online chat forum. Legal & General says the facility aims to provide improve speed and accuracy to help advisers. They will be able to access instant information and help […]

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‘Fastest-ever’ process aims for application-to-offer in 7 hours

More 2 life says it will provide the fastest-ever mortgage application process at just seven working hours. The equity release lender says advisers will be able to go through the full application-to-offer process in record time. More 2 life says it is streamlining its processing times and improving efficiency through its online portal. It says […]

Accord

Legal fees popular despite issues: Accord

Despite reports that free legals fail the mortgage process, Accord says they continue to be a popular perk with borrowers. The lender says the majority of remortgagers are choosing to take free legal assistance with their deal. It says some 80 per cent of borrowers this year have chosen free legals rather than cashback. The […]