Accord Mortgages has pledged to keep offering residential and buy-to-let remortgage customers the choice of free legals or cashback up to £500.
The remortgage market has seen many free legal service providers catch flak for poor service, with many brokers calling on lenders to offer higher cashback and end the free option.
Earlier this month Nationwide did just that.
But Accord says around 80 per cent of its customers this year have chosen free legals over cashback and says it will keep the option regardless.
Accord national intermediary sales manager David Robinson says: “We’ve offered both free legal assistance or up to £500 cashback consistently throughout 2017 and will continue giving customers the ability to choose which option is right for them.
“Some borrowers prefer the convenience of someone else arranging a conveyancer, which is demonstrated in the high volume of our customers seeking this option, but others would prefer to source their own.”