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Trash Talk: ‘Feed forward’

Mortgage MonkeyTrashTalk_Mortgage-Monkey
reveals the
gibberish
littering
the industry’s
press communications

Business speak of the week: ‘Feed forward’

Culprit: Human resources bods, careers coaches

Mortgage Monkey is all in favour of constructive staff appraisal but the latest jargon is surely over-egging the pudding.

Now, apparently, it is not sufficient to provide staff with feedback on their work and discuss whether they have met their goals. Instead of retrospective assessment, managers should now ‘feed forward’ by focusing on what the employee will do next – but not in a dietary way.

In practice, this is nothing new; bosses have always set targets and asked staff to consider their future ambitions.

So let’s not lay claim to a new management approach simply by combining two hitherto unconnected words to form a distinctly unpalatable expression.

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