L&G network launches new business system

8 December 2009 | By Natalie Thomas

Linked to Launchpad, LGPSL’s point-of-sale system, OLP Connect allows advisers to manage their own cases from start to finish.

L&G says it offers a clearer view of the progress of all an adviser’s applications, wherever they are in the process, seven days a week. It also offers advisers the ability to apply for up to 40 product variations from its life protection range on one application.

Gary Burchett, managing director of housing at Legal & General, says: “OLP Connect represents a major investment for Legal & General to make LGPSL’s advisers lives easier by opening up our whole back office system to them. We’ve thought through every aspect of the end-to-end customer journey, especially when extensive medical underwriting is required, and worked out how to use the technology to make the process as easy as possible for advisers.” 

“Everything about the Launchpad system is designed to make doing business with us simpler, faster, more efficient and with a greater degree of visibility and control. With the addition of OLP Connect, we have made a step change improvement in terms of the overall technology offering which others would find it hard to replicate.” 

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