Abbey allows brokers to upload mortgage documents
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Brokers will now be able to upload and submit case information to Abbey for Intermediaries via its Mortgage Application Tracking System.
The new functionality, which launches tomorrow, will allow intermediaries to upload and submit supporting case documents as well as to advise on changes to applications. The uploaded documents will be linked to the case on AFI’s processing system and actioned in line with the lender’s current processing times.
Broker administrators will also be able to submit documentation and selected case information and the new functionality will show notification of any uploaded documents in the case history.
Miguel Sard, managing director at Abbey for Intermediaries, says: “We want to make it as easy as possible for intermediaries to do business with us and we have launched this new functionality in direct response to feedback from the market.
“Being able to upload and submit case information to us will make life much easier for intermediaries, and provide them with the peace of mind that their client’s information has been sent securely and received.”
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Readers' comments (7)
Broker from E1 | 27 Jun 2011 1:40 pm
This is brilliant news...let us hope other lenders take note and follow
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steve mcgill | 27 Jun 2011 1:59 pm
Abbey have obviously been watching Nationwide. Their system works like a dream - its a real benefit to be able to do this. Welcome , Lenders - to the 21st Century. now for the Woolwich!!!
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Anonymous | 27 Jun 2011 2:08 pm
Great development- service has really improved over the last 12 months and this is the icing on the cake! Well done AFI
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Richard Scott | 27 Jun 2011 2:15 pm
Excellent, no more costly faxes and printing off docs already scanned electronically. More lenders follow suit please
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Ian Windsor-Smith | 29 Jun 2011 11:50 am
Sytems are wonderfull when they work, we all agree. It's the facelss no solution when it does not! As I have experiences with some!
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Ian Windsor-Smith | 29 Jun 2011 12:06 pm
We all agree and applaud systems when they work, its a faceless problem with no solution when they go wrong. TIME CONSUMING as some of us will know!
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Avenue & Co Private Finance | 30 Jun 2011 8:16 am
..more lenders must move to this more efficient processing. I recently did a case with Nationwide that allowed uploading of all docs - very impressive and efficient!
Well done Abbey - it will speed up the process.
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