MoJ investigating Cartel Client Review
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The Ministry of Justice has confirmed to Mortgage Strategy that it is currently investigating claims management firm Cartel Client Review.
A spokeswoman for the MoJ, which regulates claims management firms, has not given the specifics of the investigation.
But she says: “The claims management regulator is investigating Cartel Client Review Limited and associated businesses.
“We are not able to comment on the specific issue of our investigation as to do so could jeopardise the progress and outcome of the investigation.”
The Manchester based claims firm is headed up by chief executive Carl Wright and is one of the largest financial claims firms in the UK.
It has in the past signed up a number of mortgage brokers to act as agents for the firm.
It offers to help clients claim for money that is owed on debts such as credit cards, loans and mortgages. It looks for financial irregularities in contracts that could entitle the customer to financial redress and compensation.
Mortgage Strategy contacted Cartel for comment but it was unable to comment on the MoJ’s investigation, however it did respond to allegations made in the BBC’s Money Box programme at the weekend, relating to the firm.
Wright says: “We are currently consulting our solicitors following the recent publication of false and misleading information.
“Unfortunately the production team for a certain radio programme decided to use information provided without the evidence necessary to ensure the total accuracy of their programme. This level of incompetent reporting has now led to the publication of false and misleading information.
“As stated above the position regarding the content of the programme is being considered by our legal representatives and for the avoidance of doubt our solicitors will consider the legal position should any of the false information be reproduced by any other press or media publication.”
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Readers' comments (12)
Anonymous | 1 Mar 2010 11:27 am
I was approached by Cartel two and half years ago - I swiftly showed them the door - why I am not surprised by this?
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mark davis | 1 Mar 2010 12:23 pm
Its about time to.I have quite a lot of money that i have paid them and the do not return phone calls or e-mails . i Have been waiting over 2 and a half years. All i want is my money back
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Anonymous | 1 Mar 2010 12:39 pm
Cartel did an excellent service for me last year, i got some money back ... hope that others can have the same good fortune i did
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Alias | 1 Mar 2010 12:42 pm
As a broker this has been a good steady source of second income from me over the past few years as the mortgage market is on the back bones of its bottom
Some of clients have been waiting a while but i believe like the above commentator that they shall recieive dividends
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Anonymous | 1 Mar 2010 12:42 pm
I see cartel have seen this article and decided to comment themselves ???
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Audra Thorpe | 1 Mar 2010 7:03 pm
Dont tarnish all claims companies the same as cartel! After not hearing from my own case 2 yrs ago I am now part of a claims company where we dont pay an upfront fee and we get results, not over promising and keep the client informed is paramount
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Anonymous | 1 Mar 2010 7:36 pm
Well, I do declare - the heirarchy at Mortgage Strategy scared of Cartel!
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sofia | 1 Mar 2010 9:43 pm
they have had 2000 out of me. i have never heard a word about my claims, its been 22 months now and they never answer there calls or email.
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Anonymous | 2 Mar 2010 9:27 am
I have been an agent for Cartel for almost 2 years now. My clients have been kept informed of the possible time frames involved and that the process may take longer than first anticipated.
There have been many positive outcomes for Clients with Cartel and long may that continue.....
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Anonymous | 2 Mar 2010 8:18 pm
Your clients are extremely lucky assuming you are being honest. They appear to be in rather a small minority. It is impossible to get any contact or updates with this Company so please tell me how your clients managed it?
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