Aldermore appoints Ebbage as brokers' manager

Aldermore Commercial Mortgages has appointed Kelly Ebbage to the role of sales support analyst, responsible for managing their panel of commercial mortgage brokers.

Her duties include analysing general sales trends and the performance of individual brokers, quickly rectifying and identifying issues and ensuring conversion rates are maximised.

Rob Lankey, head of lending for Aldermore Commercial Mortgages, says: “I’m delighted to welcome Kelly to the commercial mortgages team. We’re placing a lot of emphasis on the active management of our introducer relationships and Kelly will spearhead future developments in this area.

“One of the key management tools at Kelly’s disposal, for example, is a performance dashboard system which enables her to identify any relationship or performance issues so the broker relationship manager can address them quickly. We are currently developing this system so that we can share management information from the dashboard, including profitability data, with brokers in the future. I would like to wish Kelly every success in her new role.”

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