PTFS reveals it's on acquisition trail as part of growth strategy
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Personal Touch Financial Services has looked at four possible acquisi-tions since April, chief executive officer Doug Crawford has revealed.
In an exclusive interview with Mortgage Strategy, Crawford, who joined the network in April, has outlined the network’s plans and says it is adopting a growth strategy.
He says: “We have looked at and will look at acquisitions. We’ve looked at four now in my time - three we’ve walked away from as they weren’t right for us after we carried out due diligence on them and one is still in the pipeline.”
It was rumoured that Pink Home Loans was one of the networks that PTFS had in its sights. LSL Property Services is now believed to be carrying out due diligence on Pink.
But Crawford is keen to point out that much of the network’s future growth will be organic. He adds that he wants to build a community everyone wants to join and nobody wants to leave.
Crawford says: “PTFS is a fantas-tic name and should characterise how we want the business to be going forward. It’s about a personal community service-based offering.
“When you think about a com-munity what you would expect to find is support, trust and a sense of belonging. If our advisers expect to find that we’ve got to demonstrate that.”
In August PTFS announced that it would not be charging fees for three months in an attempt to attract more brokers and IFAs. The offer is available to all new mem-bers who join before the end of the year.
Crawford joined PTFS from Absolute Invoice Finance, part of Aldermore Bank, where he was chief executive officer.
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