Abbey revamps insurance platform
Share
Abbey for Intermediaries has launched an enhanced trading platform for its Santander Additions range, in a bid to make it even easier for intermediaries to find the right insurance product for their client.
Improvements to the platform include:
- Easy log in – brokers can use their current username and password to log in. By clicking ‘remember me’ on a secure personal computer, the user won’t need to log in again
- Simple to navigate system – more intuitive tabs have been introduced: one for the quote engine, and one for the proposal manager where saved quotes can be accessed
- A ‘recalculate’ button has been added to the quote page – to help the user evaluate the many different choices available for their clients and get a price for that particular option
- New tools – including a list of direct links to the policy wording, and other useful information for the quoted product – but the question set remains unchanged so intermediaries will already be familiar with this format
AFI has also added a fourth insurer – Royal & Sun Alliance – to the panel for Santander Additions’ Bedroom Plus product.
Miguel Sard, managing director of Abbey for Intermediaries, says: “We want to help intermediaries find the right insurance product for their client’s needs and the enhancements to our Santander Additions platform are designed to support intermediaries by making the platform even quicker and easier to use.
“General insurance can provide intermediaries with a valuable additional income stream and we are delighted to add Royal & Sun Alliance to our panel of providers, providing intermediaries and their clients with even more choice.”
If you enjoyed this article, sign up here to receive daily email updates from Mortgage Strategy and Follow @mortgagestrat
Readers' comments (4)
Anonymous | 19 Oct 2011 12:38 pm
You dual price and offer retention rates to our clients that we can't access. You current underwriting service times are abysmal and you wonder why you don't get our GI business!
Unsuitable or offensive? Report this comment
Anonymous | 19 Oct 2011 1:26 pm
It's comments like the above that amaze me, Abbey's dual pricing has never been an issue of late as it is only at 90% LTV that it comes into play and even so if you are sourcing for 90% LTV using Tri-Gold they source well anyway. More over their branches have poor success with 90% LTV and they usually end up coming back to us as clients when the case declines.
They also turn our clients cases round with some of the fastest timescales in the market at present so I don't understand why you would be having issues with a 48 hour turnaround?
As for retention rates if you speak to your clients often enough they will always get in touch as soon as they receive any rate offers from the lender for advice which, although we don't get paid for doing them which is a bone of contention, we can access through Abbey's retention team. Not ideal I admit but at least we retain the client.
It would appear that in my experience anyway your arguments are very poorly placed!
Unsuitable or offensive? Report this comment
Anonymous | 19 Oct 2011 1:40 pm
90% LTV 2 year fix. Intermedairy 5.35%, direct 4.99% same fee both with homebuyers. Would be an issue if you were paying the difference.
Unsuitable or offensive? Report this comment
Anonymous | 21 Oct 2011 5:59 pm
That's now increased to 5.45% intermediary but still 4.99% direct.
48 Hours for initial asessment then 48 hours for an underwriter to look at it!
Unsuitable or offensive? Report this comment