Woolwich forgets its commitment to the intermediary sector
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Woolwich subjects brokers to its fund-booking system to avoid dual pricing, but it is now ignoring this.
It recently withdrew its Bank of England base rate plus 2.39% offset tracker deal from the broker market but is still offering it direct.
It has said in the past that there can be a delay in it closing direct deals as customers are booked in for appointments but my client spoke to the lender yesterday and found it was business as usual.
More double standards.
GRAEME FERGUSON
EXECUTIVE CONSULTANT
LANSDOWN PLACE
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