Manager of the month - March
David Miles, Spicerhaart, Managing Director

David Miles, Spicerhaart, Managing Director
Top of the League is always on the lookout for the best talent in the intermediary market. If you work with outstanding individuals who have the potential to be crowned Player or Manager of the Month for April, email the head of the judging panel, Jonathan Cornell, at totl@jonathancornell.co.uk providing your company details, including telephone number and a paragraph on who you would like to nominate and why. What are we looking for? Top of the League nominees have all delivered excellence for either their company, community, colleagues or clients. You need to describe what the nominee has recently done in one or more of these categories, explaining why they should win this prestigious award.
Name: David Miles
Company: Spicerhaart
Job Title: Managing director
WHAT DOES BEING TOP OF THE LEAGUE MEAN TO YOU?
I am delighted to receive this recognition of Spicerhaart’s performance and achievements in a challenging market.
IN YOUR NOMINATION THE JUDGES PRAISED THE FACT THAT AS WELL AS INCREASING MORTGAGE VOLUMES, PROFITS WERE ALSO UP 200%. WHAT DO YOU PUT YOUR SUCCESS DOWN TO?
Our focus on customer service, a 40% increase in revenue from professional broker fees and our ability to diversify into other areas such as conveyancing and protection.
IS TEAMWORK IMPORTANT IN RUNNING A SUCCESSFUL BUSINESS?
Yes it is. Our consultants are only as good as the team they are working with and are dependent on each other.
HOW HAS 2011 BEEN COMPARED WITH 2010?
2010 was a record year in terms of increased productivity. This trend has continued into 2011 and we are set to meet our objectives for Q1.
HOW IS THE MARKET IN YOUR LOCAL AREA?
Our head office is in Colchester and it is similar to the rest of the UK - patchy.
WHAT INSPIRED YOU TO BECOME A MORTGAGE BROKER?
I joined an estate agency as a trainee broker, where I met my wife - a sales negotiator who ensured her clients spoke to me. I had a constant supply of leads, which enabled me to be successful.
WHAT’S THE BEST PART OF THE JOB?
I enjoy visiting consultants in their workplace and understanding the challenges they face.
ASIDE FROM GETTING LENDERS TO PROVIDE HIGHER LTV MORTGAGES, WHAT COULD THE GOVERNMENT DO TO KICK-START THE HOUSING MARKET?
It needs to boost consumer confidence as this plays a major part in any market. Initiatives for first-time buyers and shared equity schemes would also help but I am a realist.
FINALLY, IF YOU COULD BE ANY FOOTBALLER FOR A DAY, WHO WOULD YOU CHOOSE AND
WHY?
Bobby Moore - he was a great player to watch and could anticipate opposition moves.
Why judges picked…
- Increased mortgage volume levels by 35% last year compared with 2009.
- Delivered year-on-year profit growth of 263% in 2010.
- Launched an apprenticeship scheme for 21 to 25 year olds.
- Motivates his team to fulfill their potential.
- Attends all estate agent manager and financial service adviser induction courses.
March’s short list - Manager of the Month:
- Rob Gill of Coreco
- Mark Liechti of London & Country
- Mark Laurenti of Independent Mortgage Advisory Services
- David Miles of Spicerhaart
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