CII launches TCF podcasts

Natalie Holt
The Chartered Insurance Institute has launched a series of podcasts to help insurers, brokers, and financial advisers get to grips with the Treating Customers Fairly regime.

The CII has put together the podcasts with the help of compliance expert Branko Bjelobaba, who heads regulatory consultancy Branko.

The move comes days after the Financial Services Authority announced that only 13% of firms met its March deadline for TCF.

The FSA says it expects all firms to undertake a significant amount of work to ensure they meet the next deadline in December.

Bjelobaba says: “The business and people running it must have a deep desire to want to treat their customers fairly and the FSA this year with its deadlines are going to make sure this happens. Sitting back and doing nothing is not an option.”

David Thomson, director of policy and public affairs at the CII, says: “Branko and his team have been at the forefront of helping firms become compliant, and this is something we wholeheartedly endorse to support the industry on a practical level.

"TCF is a major regulatory challenge and our members need practical help and support to get them through the process.”

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