Be vigilant against rogue introducers, brokers told

Brokers who accept business from introducers may be exposing themselves to the risk of fraud, experts warn.

Intermediaries are being urged to be vigilant about who they accept business from, following a spate of recent fraud cases involving introducers.

John Malone, who represents brokers on the National Fraud Authority’s Mortgage Fraud Forum, says while referrals are a conventional means of garnering business for brokers, there has been a worrying trend of brokers accepting leads from unscrupulous introducers.

He says: “A lot of introducers in the market these days have an industry background as a master broker or a packager, so are unauthorised but have retained a circle of clients. They may introduce this business to a broker, which exposes them to fraud as the broker may rely on the introducer’s word rather than meeting the borrower face-to-face.

“In an even more toxic scenario, some introducers who have a cosy relationship with a broker are putting the case through themselves using the broker’s Financial Services Authority number.”

He adds: “This is a serious concern and the majority of fraud cases I have seen in the past three months have involved an introducer.”

Alan Cleary, managing director of Precise Mortgages, says that while some introducers are legitimate, brokers should be particularly wary of using those they do not know as this exposes them to an unquantifiable risk which could wreck their career.

He says: “Some of these people have left the industry but still get mortgage-related calls, while others have had their licence removed and are looking for ways to submit business.

“I would advise brokers to be wary of introducers, no matter how good the deal looks, as there will always be unscrupulous people willing to ruin
another¹s career for their own financial gain.”

Andrew Bloom, managing director of Masthaven, says his firm recently gave evidence at the Old Bailey regarding an alleged £1.5m bridging loan fraud, in which an introducer was involved.

He says: “Brokers need to be wary of introducers. If a case seems too good to be true and the client¹s story has holes in it, the broker needs to take a long, hard look at the case and judge if they are being involved in something untoward.”

If you enjoyed this article, sign up here to receive daily email updates from Mortgage Strategy and

Readers' comments (5)

  • What sensationalist piffle. Brokers have it tough enough without know having to watch out for the evils of 'introducers' Yes introducers should be vetted but tarring them in this manner can only be bad for the business stream brokers get.

    Unsuitable or offensive? Report this comment

  • Or it could be one of the largest fraud threats that currently exists within the mortgage industry...

    Let's not allow facts to get in the way of blind faith though, eh?

    Unsuitable or offensive? Report this comment

  • Doctor SP, what 'facts' ?

    Introducers introduce to brokers, i.e they are a lead source and the lead should be followed up by the broker in a professional manner and processed no differntley from any other lead. To suggest that introducer's are on the whole fraudsters is nonsense.

    Unsuitable or offensive? Report this comment

  • Ian I agree entirely, ANY business introduced is and should only ever be a lead, it is entirely the responsibility of the broker to act on all the associated due dilligence, client screening and checks etc, that is as far as it goes - or should do anyway.

    Being a mortgage broker my self it is beyond me how any fellow broker would allow anyone other than them selves or a trusted administrator / paraplanner anywhere near the sumbission or advice process.

    Doctors SP I do not see how this is a major fraud threat, if the lead is taken as it should be and the enquiry is processed / investigated correctly by ONLY the advising firm.

    Only shire laziness would allow an honest firm to be caught up in anything untowards.

    Unsuitable or offensive? Report this comment

  • I don't see the issue here. Every broker is already required to abide by a code of due diligence (otherwise known as compliance) which is intended to, among other things, weed out these so called "toxic" clients. Any broker who fails in this simply isn't doing their job properly. Simples.

    Unsuitable or offensive? Report this comment

Have your say

Mandatory
Mandatory
Mandatory
Mandatory
Advanced search

Poll

Do you recommend fast-track to customers?

Current Issue

Lending Zone
petitions
debate
Define Advice